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CHAMBERLAIN RJO101 – Error codes, troubleshooting, travel limits and more

Chamberlain garage door opener side mounted jack shaft

Chamberlain RJO101 Error codes and flashing codes

CodeDiagnosticOpener behaviorSolution
1 Up – 1 DownSensors obstructed, misaligned, disconnected or broken wiresThe garage door autoreverse and remains in the open positionCheck the sensors
1 Up – 2 DownWires reversed (white and black terminals)The garage door autoreverse and remains in the open positionCheck the sensor’s wiring
1 Up – 3 DownControl panel wires are shorted for more than 4 secondsThe opener works from the remote control and keypad but does not operate from the wall buttonCheck the wall button’s wiring
1 Up – 4 DownSafety sensors obstructed or misalignedThe garage door autoreverse and remains in the open positionCheck the sensors
1 Up – 5 DownNo RPM detectedThe door does not moveCheck chamberlain user manual
1 Up – 6 DownRPM detected after motor shut off at the open positionThe garage door moves down after reaching the open positionHire a professional technician
2 Up – 1 DownLogic board failureThe opener is not operating as expectedDisconnect the backup battery, if you have one, unplug the garage door opener for 10 seconds and plug it back. Replacement is needed if this step doesn’t work
2 Up – 2 DownLogic board failureThe opener is not operating as expectedThe logic board needs a replacement
2 Up – 3 DownLogic board failureThe opener is not operating as expectedDisconnect the backup battery, if you have one, unplug the garage door opener for 10 seconds and plug it back. Replacement is needed if this step doesn’t work
2 Up – 4 DownLogic board failureThe opener is not operating as expectedThe logic board needs a replacement
2 Up – 5 DownLogic board failureThe opener is not operating as expectedDisconnect the backup battery, if you have one, unplug the garage door opener for 10 seconds and plug it back. Replacement is needed if this step doesn’t work
3 Up – 2 DownThe opener had a power outage and needs to locate the travel limitThe garage door is not closing fullyReset travel limits
3 Up – 3 DownLogic board failureBattery indicator light flashes greenReplace logic board
3 Up – 5 DownCable tension monitor tripped or not detectedThe garage door begins to close and reverses to the open limit or the garage door does not move and remains in the open positionReinstall cable tension monitor or replace cables
4 Up – 1 DownUnforeseen change in RPM or DC Motor current while travelling in the DOWN direction.The garage door reverses off of the garage floor and returns to the open position or the garage door stops and reverses before touching the garage floor and returns to the open positionReprogram travel limits
4 Up – 2 DownUnforeseen change in RPM or DC Motor current while travelling in the UP direction.The garage door stops before reaching a fully open positionHardware problem (broken torsion spring, rollers, hinges, unbalanced or garage door out of alignment). Recommended a professional technician.
4 Up – 3 DownLoss of RPM during DOWN travelThe garage door stops and reverses before touching the garage floor and returns to the open positionCheck motor bracket
4 Up – 4 DownLoss of RPM during UP travelThe garage door stops before reaching fully open positionCheck motor bracket and chain/belt
4 Up – 5 DownUnrecognized Travel ModuleThe garage door begins to close and then reverses to the open position or the garage door does not move and remains at the open position.Reset travel limits
4 Up – 6 DownA condition from Error Code 1-1 or 1-2 is existing and the opener was commanded to close.The garage door starts in the fully open or stopped position and when the garage door begins to close, it reverses to the open position or the garage door does not move and remains at the open position. Check the sensors
5 Up – 5 Down Opener receives an unattended open or close command and myQ Work Light is not installed/programmed.The garage door does not move, remains at open or close positionInstall and program the remote light to the garage door opener

Chamberlain RJO101 Wall Mount Ultra-Quiet Wi-Fi® Garage Door Opener with Battery Backup

Chamberlain RJO101 is a great wall mount model that provides reliable and smooth operation for customers. The motor has battery backup and comes with safety sensors and other features:

  • Wall-mounted design: Frees up ceiling space and reduces noise and vibrations in living spaces near the garage.
  • Ultra-quiet operation: Our garage door opener is the quietest in the Chamberlain lines, ensuring peace and quiet in your home.
  • Built-in Wi-Fi®: Allows for smartphone control with the free myQ app.
  • Battery Backup: Lets you open and close your garage door even when the power is out.
  • Remote LED Lighting: Illuminates your garage with full light coverage, and up to 8 light pods can be installed per unit, providing you with plenty of light.
  • Automatic Garage Door Lock: Deadbolts your door after it closes every time.
  • Works with Amazon Key and Walmart+ In-home: Enables convenient and secure in-garage delivery.
  • BILT® Intelligent Instructions: 3D instructions for a quick, easy installation.

Specifications

LightingUltra BrightGDO Learn Button Color Compatibility (Learn Button Color )Yellow / Circle
Drive TypeDirect DriveAC / DCDC
Battery BackupYesMotion-Detection Light ActivationYes
Security / LockYesSmartphone ControlYes
Soft Start / StopYesCode Type CompatibilitySecurity+ 2.0
Connectivity802.11 b/g/n (2.4GHz)

Why choose side-mounted openers

Side-mounted garage door openers, also known as jackshaft openers, are an excellent choice for homeowners seeking a space-saving, quiet, and reliable solution. Installed on the wall beside the door, they free up ceiling space for storage or high-lift tracks—ideal for garages with low headroom or unique layouts. These openers offer smooth, quiet operation and improved safety with built-in security features and battery backup options. Their sleek, modern design adds a professional finish to any garage. Choosing a side-mounted opener means maximizing functionality without compromising performance, making it a smart investment for long-term convenience, efficiency, and enhanced garage organization.

How to program travel limits on a B4505TC

You can check through the manual on Chamberlain website.

Setting travel limits on your Chamberlain garage door opener ensures safe and efficient functionality. Here’s how to do it:

1. Locate the travel limit dials on the side or rear flap of the motor unit.

2. Begin with the door closed. Press and hold the ‘Up’ button until the door reaches the desired open position, then release.

3. After the desire position, press the black button to set the limit and start the down position.

4. Next, press and hold the ‘Down’ button until the door reaches the desired closed position, then release.

5. Press the black button to set the limit. In the new models, just wait until you hear 10 clicks and the door will open and close automatically to set the force. Make sure that nothing passes through the sensors during the force learning phase.

6. Test the door to ensure it opens and closes correctly.

If you face issues, check for obstructions, ensure sensors are aligned, and confirm the motor functions correctly. For persistent problems, consult the user manual or contact Chamberlain support. Properly programmed travel limits help maintain the safe and efficient operation of your garage door opener.

garage door buttons - travel limit

Warranty

  • Accessory Warranty: 1 Year
  • Motor Warranty: Lifetime
  • Parts Warranty: 5 Years
  • Drive Warranty: Lifetime
  • Battery Warranty: 1 Year
  • Camera Warranty: 1 Year

Why Chamberlain

Among the numerous options available, Chamberlain garage door openers stand out due to their innovative features and reliability. Whether you are considering an upgrade or installing a new system, understanding the various types of garage door openers and their specific advantages can help you make an informed decision. In this post, we will explore the top features of Chamberlain garage door openers, focusing on belt drive, chain drive, and wall-mounted models. Additionally, we’ll provide a guide on how to program a travel limit for these devices, ensuring optimal performance and safety.

If you need more information on Chamberlain garage door opener troubleshooting, check our blog or contact Motion Garage Doors at (437) 873-1407.

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