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LIFTMASTER 87504-267 – Error codes, troubleshooting, travel limits and more

Liftmaster 87504-267 Secure View™ Ultra-Quiet Belt Drive Smart Opener with Camera, LED Corner to Corner Lighting™ and Battery Backup
Error CodeDescriptionSymptomsHow to fix
1-1
3-5
4-6
Safety sensors are blocked, not aligned or wire problemsGarage starts to close but reverses to the open positionAlign the sensors and make sure that are no objects between them. Check if the sensors are connected to the opener, and if the wires are in a good condition
1-2Safety sensors are shorted or reversedOpener will not close and the lights will flash ten timesEnsure the safety sensors are correctly wired and the bare cooper is not touching
1-3Short in the wires connecting with the wall buttonIt works with remote control and keypad but not with the wall control panelHire a technician able to do the wiring properly
1-5No movement in the openerGarage door opener does not moveHire a technician to check the hardware
1-6Unexpectedly move downward or droppingAfter reaching the opener position, the motor turns off and the door moves downCheck the sensors, and the hardware
2-1
2-2
2-3
2-4
2-5
Problem with the logic boardThe garage door opener is not functioning as expected due to a failure in the logic board componentUnplug the opener from the power source, wait for 10 seconds, and plug it back in. Now, try to use it again. If you need to replace the logic board, check this video
3-2
4-3
4-4
Opener has lost powerNo lights in the opener headCheck the power connection with the opener or the backup batteries if your opener has it
3-3Logic board needs replacementThe garage door is not functioning as expectedUnplug the garage door opener from the power source, wait 10 seconds, then plug it back in. Now, try to open or close the garage door. If the problem persists, the logic board must be replaced
4-1
4-2
Excessive force. The opener is using too much force when closing the doorThe door reverses and returns to the open position before touching the floorIt is very likely that is a garage door hardware component damaged that needs to be accessed by a professional technician
4-5Unrecognized travel moduleReverse the open position. The garage door opener does not move and remains in an open positionEnsure the correct travel module is installed
5 Up – 5 Down Opener receives an unattended open or close command and myQ Work Light is not installed/programmed.The garage door does not move, remains at open or close positionInstall and program the remote light to the garage door opener

Liftmaster 87504-267 Specs, Benefits and Manual

Liftmaster 87504-267 is a great model that provides reliable and smooth operation for customers. The motor comes with safety sensors and other features. The model features:

Secure View™ Ultra-Quiet Belt Drive Smart Opener with Camera, LED Corner to Corner Lighting™ and Battery Backup

  • Built-in camera adds video and 2-way audio communication to the myQ® app.
  • Control, secure and monitor the garage with the myQ app- anytime, from anywhere.
  • 360° light ring uniformly brightens every corner of the garage with 2,000 lumens of long-lasting LED light.
  • Battery backup lets you get in and out when the power is down.
  • Ultra-quiet DC motor and strong belt drive system ensures for comfortable living spaces near the garage.
  • Works with Amazon Key for for convenient and secure In-Garage Delivery of Amazon packages and groceries – watch deliveries happen in real-time.
  • myQ Diagnostics in the myQ app provides real-time insights for your garage door via the Health Report. Receive alerts and error codes in the app if an issue arises and connect with a professional for services if needed.
Liftmaster 87504-267 Secure View™ Ultra-Quiet Belt Drive Smart Opener with Camera, LED Corner to Corner Lighting™ and Battery Backup

Specifications

Lighting2,000 Lumens Integrated LED Lighting SystemGDO Learn Button Color Compatibility (Learn Button Color )Yellow
Drive TypeBeltAC / DCDC
Battery BackupYesMotion-Detection Light ActivationYes
Smartphone ControlYesSoft Start / StopYes
Timer To CloseYesCode Type CompatibilitySecurity + 2.0
myQ CompatibilityYesmyQ DiagnosticsYes

Why choose a belt drive

Belt drive garage door openers are renowned for their smooth and quiet operation, making them an ideal choice for homes with attached garages. This quietness is due to the rubber belt mechanism, which significantly reduces noise compared to traditional chain drive systems. This feature is particularly beneficial for households where bedrooms or living areas are adjacent to the garage, as it minimizes disturbances during operation.

Another notable advantage is the minimal maintenance required. With no metal-to-metal contact, there’s less wear and tear over time, reducing the need for frequent repairs and adjustments. This translates into long-term savings and a hassle-free experience for homeowners. With a Chamberlain belt drive garage door opener, you can enjoy both peace and efficiency.

How to program travel limits on 87504-267 Liftmaster garage door opener

You can check through the manual on liftmaster website.

Setting travel limits on your Liftmaster garage door opener ensures safe and efficient functionality. Here’s how to do it:

1. Locate the travel limit dials on the side or rear flap of the motor unit.

2. Begin with the door closed. Press and hold the ‘Up’ button until the door reaches the desired open position, then release.

3. After the desire position, press the black button to set the limit and start the down position.

4. Next, press and hold the ‘Down’ button until the door reaches the desired closed position, then release.

5. Press the black button to set the limit. In the new models, just wait until you hear 10 clicks and the door will open and close automatically to set the force. Make sure that nothing passes through the sensors during the force learning phase.

6. Test the door to ensure it opens and closes correctly.

If you face issues, check for obstructions, ensure sensors are aligned, and confirm the motor functions correctly. For persistent problems, consult the user manual or contact Liftmaster support. Properly programmed travel limits help maintain the safe and efficient operation of your garage door opener.

Garage door technician programming a garage door opener

Warranty

  • Accessory Warranty: 1 Year
  • Belt Warranty:Lifetime
  • Motor Warranty:Lifetime
  • Parts Warranty: 5 Year

Why Liftmaster

When it comes to performance, reliability, and innovation, LiftMaster leads the industry in garage door openers. Their products offer seamless integration with smart home systems, ultra-quiet operation, and superior security features like real-time alerts and secure remote access. Trusted by professionals across North America, LiftMaster openers are engineered for long-term durability and smooth daily use. Whether you’re upgrading for convenience or peace of mind, LiftMaster is the professional’s choice for dependable garage access solutions. Choose LiftMaster—where technology meets performance.

If you need more information on liftmaster garage door opener troubleshooting, check our blog or contact Motion Garage Doors at (437) 873-1407.

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